FREE SHIPPING ON US ORDERS OVER $100! *Please allow up to 3 weeks for us to personally order, dye, and ship your product. We are doing everything we can to keep everyone safe* Thank you!  

FAQ's

 

How can I customize an order?
  • Purchase a Custom Color Ways Kit and email me your color way.

What info should I include for my customized order? 

  • Your preferred color options or color scheme, size, quantity, and item/s. 
Do you customize items other than sweatshirts, socks and baby onesies? 
  • Not at the moment, we welcome any suggestions for future products. 
Do you do custom embroidery? 
  • Not at this moment, we are hoping to do that eventually. Follow our @shopmilaandme Instagram page to stay up to date.  
When can I expect my order? 
  • We are in this together for the long haul! Please allow up to 2-3 weeks for us to personally order, dye and ship your product. Please note, we are doing everything we can to keep everyone safe. Thank you!
Do you ship internationally? 
  • Yes, we do! Shipping rates may vary.  
    What happens if I want to return or exchange my item? 
    • 15 day exchange policy, no refunds. FOR EXCHANGES: There is a $12 restocking fee.  Please allow 2 weeks for your next order and return your previous item with the label that will be sent to you with your new item.
    • Returned items must be unworn and unwashed. If you are returning a BINGE OR QUARANTEENIE SET please return with their matching socks. 
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